A participant uses a different email address than in the invitation

Case 1:

If the participant is duplicated in the system, proceed as follows:

• Select the participant with the email address that the participant will definitely use.
• Copy the email address to the cache.
• Delete the email address from the field
• Save the participant without email address
• Open the participant with the email address (for which the booking was created)
• Insert the email address from the cache
• Tick on the box ‚Inform participants by email‘.

Case 2:

The participant is in the system with the ‚wrong‘ email address – proceed as follows:

• Open the participant and enter the correct email address
• Tick on the box ‚Inform participants by email‘.

In both cases, the participant will receive an email requesting him/her to register with his/her data, thereby agreeing to the exchange of data.