There is a problem with our server or with the internet connection

e-abo App does not open. When starting the APP I get an info: ‚ There is a problem with our server or with the internet connection. Please try again later‘.

Please check if you have an internet connection (via telephone or WLAN). If there is only an ‚edge connection‘, e-abo will not
work.

If e-abo does not open despite a good Internet connection, please try the following steps:

1. Uninstall e-abo on your mobile phone. Then reload e-abo from the Store/Google Play app and log in.

2. If the problem persists please send an e-mail to **support@e-abo.com**. Please add the following information.

Example:
Model of the Smarphone: iPhone X / Huawei p20 pro
Operating system version: 12.0 (16A366) – this information can be found in the settings of your mobile phone.